What we do...

At QIT Plus, we're your partners in Incident Management...

We are a leading, innovative software company specialising in disaster and incident management solutions.

We help agencies across Australia improve their workflow, enhance their ability to share and collate information, and simplify the process of recording critical information with state of the art software solutions.

Discover Guardian IMS...

Our product, Guardian IMS, is Queensland’s leading, multi-agency Incident Management software.  

It provides a full state-wide view in a secure and scalable, cloud hosted environment--allowing you to manage incidents, intelligence and reporting.

Explore Guardian IMS

Our Clients

From the blog

Little Known Ways You Can Automate Your Incident Management Workflow

Work piling up on you? Automate your Incident Management workflow using Guardian IMS.

Read More

Guide to Developing an Incident Management Plan with Guardian IMS

New to Guardian IMS? Discover how you can develop your Incident Management plan using it. 

We Provide 24/7 Support During Incidents

Low Priority

I'm happy working. however, I would like a response to a non-critical issue with Guardian IMS. 

  • Within 1 Business Day when lodged during business hours
  • Within 2 Business Days when lodged outside business hours
  • Support by phone, online and email  

Normal Priority

I can work around the issue, but it is having an impact on my ability to work within Guardian IMS.

  • Within 1 Business Day when lodged during business hours
  • Next Business Day when lodged outside business hours
  • Support by phone, online and email  

High Priority

A critical issue is causing loss of functionality (full or partial) of Guardian IMS, and requires urgent, immediate attention.

  • Within 1 Business Hour when lodged during business hours
  • Within 6 Business Hours when lodged outside business hours 
  • Support by phone, online and email  

What people are saying...

"Your solutions actually solve problems, instead of others who create software and then find a problem for it to fix."

- Eileen Robinson, Burdekin Shire Council

"They are an effective customer focused organisation who pride themselves on looking after and servicing their customers. I do not know of any other software company which is so very responsive to their customers needs."

- Peter Mann, Coordinator Disaster Management

"People know that they can rely on the QIT Plus designed Whitsunday Disaster Dashboard in their time of need; if we can empower communities and residents within them, with the right information and tools before, during and after a disaster, they can become the experts and are more resilient next event."

- Sandra Black, Whitsunday Regional Council

Let's work together

Get in touch today to request a demo or enquire about a custom solution

Get In Touch